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Oracle Field Service Online Training

Oracle Field Service is a cloud-based field service management element that allows
businesses schedule, route, and equip mobile workers to accomplish service activities at a clients’ home, office, or where it is installed. As an essential element of Oracle Service Cloud and the Oracle CX Suite, Oracle Field Service Cloud offers a robust, end-to-end solution for businesses seeking to automate. From booking the activity, to performing the service, emergency work or scheduled maintenance, to send on an invoice or if not closing the entire sequence, OFSC attach all these activities applying patented technologies.

Oracle Field Service Working:

o Accurately conclude staffing requirements
Meet forecasting and workload management goals, predict future demand, build
long-term plans, and track progress.

o Increase resource usage
Configure your service model to meet operational efficiency, cost management, and
customer experience goals.

o Skillfully automate scheduling and routing
Ensure on-time arrivals, reduce distance driven, eliminate unnecessary truck rolls,
and complete more jobs per day.

With Oracle Field Service Cloud online training you would be able to understand the
methodologies, implementation, and Integrations for every kind of project. 

Key benefits:
 Increase field service operational efficiencies and unite service level agreements:
Enhance your field service teams, by naturally assigning and routing field service
workers on the basis of SLAs, their skills, location, availability, and individual
performance patterns.

 Join a disconnected mobile workforce:
Along with an easy-to-use mobile workforce solution and optimize digital tool sets,
you can advance collaboration, communication, innovation, and assist any current
and future business action.

 Obtain real-time, end-to-end visibility and remain flexible:
Upgrade field employee compliance with real-time monitoring to supply automated,
event-based clients communications at any point during the service revolution.

 Scale complex scheduling and training requirements:
Utilize self-learning, AI-assisted scheduling, and routing to streamline and scale
workforce assignments, cut down costs, and provide better customer understanding.
Leverage builds up knowledge management, collaboration, and mobile tools to train
and beginners.

 Enhance visibility into inventory, supply chain, invoicing, and different back-office
Associate your field service management solution with CRM and back-office
applications for a total, always the latest view of field service operations and
logistics. Only Oracle provides a true CRM, field service, and back-office service

Oracle Field Service Cloud training covering every concepts from Basic level to advance


30-35 hrs

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